frequently asked questions

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Orders typically ship within 2-3 business days, cost of shipping will vary based on shipping address. All shipping is calculated in real time to give you the best possible rate. We will provide tracking information via email as soon as your package ships.

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If for any reason you find that any of our premium products aren't for you, then simply email support@wild-willies.com within 30 days of your purchase, with your refernce to order number and email address made to purchase.

general Questions

Email our customer support | support@wild-willies.com or use our chat feature at the bottom of your screen during normal business hours EST.

Are Your products cruelty-free?

Yes! We do not test on animals and never ask others to do so on our behalf.

how to apply beard oil.

  1. Apply to a clean beard: Before applying beard oil, it's best to ensure your beard is clean. Use our Progro Shampoo and avoid regular hair shampoos. This will remove any dirt, or grime, allowing the oil to penetrate the hair and skin more effectively.

  2. Towel dry your beard: Gently pat your beard dry with a towel. You want your beard to be slightly damp, not dripping wet, before applying the oil.

  3. Pump Oil Into Palm: If you have a beard that is off the face start with 2 pumps and add additional oil as needed. If that isn't you start with 1 and add more as needed. If your beard is longer than 2 inches we'd recommend starting with 3-4 pumps.

  4. Spread evenly: Rub your palms together to distribute the oil evenly. Work the oil into your beard starting from the skin and working your way down to the ends. Pull the product through with your fingers.

  5. Brush your beard: For best results use a boar brush to evenly distribute the oil throughout your beard. This will also help to detangle any knots or tangles & tame those flyaways.

Remember, consistency is key when it comes to using beard oil. Applying oil or butter 1-2 times a day will help keep your beard healthy, hydrated, and looking its best.

beard straightener

CAN I USE THE STRAIGHTENER DAILY?
Yes

WHAT SETTING SHOULD I START WITH?
Start with the medium setting and adjust. The thicker the beard the hotter it should be.

HOW TO TURN THE BRUSH ON & OFF

1. Press and hold the ON/OFF button for 1 second to turn on.

2. Press and hold the ON/OFF button for 2 seconds to turn it off.

HOW TO CHANGE THE TEMPERATURE SETTING

  1. Turn on the brush. The blue light will flash as the brush begins heating to the default temperature of 310F/50C. When complete, the blue light will stop flashing and two lights should be on.

  2. Press the ON/OFF button once to change the temperature to the next highest setting. The settings cycle from lowest to highest as noted above.
    The Beard Straightener has 3 temperature settings. The brush will display two to four lights depending on the setting currently enabled.
    Below are the settings, number of lights, and suggestions for various hair types:

    Normal, straight hair: 310/150C (Two Lights)

    Coarse or wavy hair: 360F/180C (Three Lights)

    Thick and/or curly hair: 400F/210C (Four Lights)

BEARD GROWTH

How long does it take to work?

Hair growth results can vary. Some guys see results in just a few weeks while others can take up to 90 days or longer.

If you struggle to grow facial hair, it won't be a magic bullet that helps you suddenly start growing a beard, but usually it provides an excellent boost to maximize growth and fill in patchy spots.

What is Biositol ASX Complex?

BioSitol AsX Complex is our proprietary blend of:

• Choline bitartrate (a constituent of lecithin, good for its cognitive boosting properties and liver health).

• Methylsulfonylmethane (a chemical found in green plants, animals, and humans) helps to alleviate GI upset, musculoskeletal pain, osteoarthritis, allergies; boosts the immune system and fights antimicrobial infection).

• Inositol (a carbocyclic sugar that is abundant in brain and other mammalian tissues, good for the storage and metabolism of amino acids).

All which work together to provide the perfect environment for beard growth.

Does Alcohol affect my results?

We recommend avoiding alcohol while using The Beard Growth Supplement as alcohol inhibits absorption of Biotin (the main ingredient in our supplement) and would therefore negatively impact the effectiveness of the product. 

What makes it work so well?

The Beard Growth Supplement works by filling in the gaps that are missing from your diet to ensure you’re getting all the nutrients you need to grow a healthy beard.